• Importuning file downloads from clients into software.
  • Mailing collection notices prior to assigning files to collectors.
  • Reporting delinquent accounts to the credit reporting agencies.
  • Provide outstanding customer service to internal and external clients   
  • Ensure office task are completed daily such as opening mail and bank deposits.
  • Conduct moderate to complex account reconciliations such as preparing invoicing for clients.
  • Communicate and coordinate obtaining debt validation from the client when required.

Excellent communication skills
Ability to build strong relationships
Professional telephone manner
Comfortable interacting with management on a daily basis
Goal-oriented, target driven, proactive & motivated
Proficiency in Microsoft Word & Excel



Calgary Office: 403-978-0450

At Canadian Credit Services we take pride in our work ethic and dedication. We are proud of our team and understand our team determines our success. We value professionalism and teamwork and seek those who are committed to high work standards. We proudly provide a safe work environment for our staff and support their education, growth and upgrading to help both professional and personal growth.

We are always seeking motivated individuals who can bring something more to our organization. If you feel you are one of those individuals and interested in pursuing a future with us please contact our office at


  • Protect the legal, financial and moral well-being of the client
  • 100 + calls a day (inbound/outbound)
  • Set up and document payment arrangements with debtors
  • Exercise various skip tracing techniques to locate correct parties in order to negotiate payment arrangements on accounts.
  • Ability to make timely and independent judgment decisions while working in a fast-paced environment
  • Maintain an accurate aging report
  • Monitor client account details for non-payments, delayed payments and other irregularities
  • Utilize various negotiation techniques and strategies to negotiate and collect payments and settlements on accounts.